State Farm® Insurance Agent Joanna Kierys
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kevin Nuezca
October 17, 2026
5
out of
5
rating by Kevin Nuezca
"Helpful and Easy to Talk to!"
Діана Шацька
October 16, 2026
5
out of
5
rating by Діана Шацька
"Ми з чоловіком мали чудовий досвід співпраці з Ольгою! Вона допомогла нам оформити автомобільне страхування, врахувала всі наші побажання та інтереси й приділила багато часу, щоб детально пояснити всі варіанти покриття, доступні плани та особливості страхування.
Ольга відповідала на всі запитання та допомагала розібратися в деталях, завдяки чому весь процес був зрозумілим і комфортним.
Я дуже задоволена сервісом і рада, що звернулася саме до неї! З такими уважними, професійними та турботливими людьми завжди приємно мати справу. Щиро рекомендую Ольгу всім, хто шукає якісне обслуговування та індивідуальний підхід!"
We responded:
"Діано, щиро дякуємо Вам і Вашому чоловікові за довіру та такий теплий, детальний відгук! Нам надзвичайно приємно, що Ольга змогла врахувати всі Ваші побажання та допомогла підібрати автострахування, яке відповідає потребам Вашої родини. Ми переконані, що кожен клієнт заслуговує на індивідуальний підхід, зрозумілі пояснення та впевненість у своєму страховому захисті.
Особливо раді, що Ви відзначили уважність, терпіння та професіоналізм Ольги. Обов’язково передамо їй Ваші щирі слова! Дякуємо за рекомендацію та за те, що обрали нашу агенцію State Farm. Для нас велика честь піклуватися про Ваші страхові потреби!
З найкращими побажаннями,
Джоанна Кієрис Страхова агентка State Farm"
Clare O'Mara
October 16, 2026
5
out of
5
rating by Clare O'Mara
"We worked with Ola for our auto and home insurance. She was knowledgeable, kind, a pleasure to work with and made the process easy and stress free from start to finish! I highly recommend reaching out to her for your insurance needs."
We responded:
"Clare, what a pleasure to read your kind words about Ola! We’re thrilled that she made arranging your home and auto insurance such a positive experience. Finding the right protection for your home and vehicles should feel reassuring, not overwhelming, and we’re happy Ola’s knowledge and caring approach made that possible. Thank you for choosing Joanna Kierys State Farm Insurance Agency and for recommending Ola to others. We’re grateful for your confidence in our team!
Warm regards,
Joanna Kierys State Farm Insurance Agent"
Onix
October 12, 2026
5
out of
5
rating by Onix
"Ola helped me with my auto insurance and made the entire process smooth. She communicated clearly, was very helpful, and provided excellent customer service. Thank you, Ola, for making everything so easy!"
We responded:
"Thank you, Onix, for sharing your experience! We’re so pleased that Ola made getting your auto insurance a smooth and hassle-free process. Clear communication, prompt assistance, and personal attention make a real difference when choosing insurance coverage, and we’re happy Ola delivered on all three. It’s also great to hear that your quote and claims experience went smoothly. We appreciate you choosing our agency and will gladly pass along your kind words to Ola!
Best regards,
Joanna Kierys State Farm Insurance Agent"
Оленка Зубкевич
October 9, 2026
5
out of
5
rating by Оленка Зубкевич
"Чудовий сервіс та кваліфіковані працівники! Якщо хочете надійне страхування для вашого авто і не тільки - щиро рекомендую!"
We responded:
"Оленко, щиро дякуємо за Ваші теплі слова та рекомендацію! Для нас особливо цінно знати, що Ви високо оцінили професіоналізм нашої команди та залишилися задоволені обслуговуванням. Ми раді, що змогли оперативно допомогти Вам з автострахуванням і забезпечити зручний процес вирішення страхових питань. Ваша довіра мотивує нас щодня ставати ще кращими. Дякуємо, що обрали нашу агенцію State Farm!
З найкращими побажаннями,
Джоанна Кієрис Страхова агентка State Farm"
Nazarii Pavliuk
October 9, 2026
5
out of
5
rating by Nazarii Pavliuk
"Great experience working with this Olha! Very professional, helpful, and responsive. They explained everything clearly, answered all my questions, and helped me find the right insurance for my needs. Highly recommend their services to anyone looking for a reliable insurance agent!"
We responded:
"Thank you, Nazarii, for your wonderful review and recommendation! We’re so glad to hear that Olha provided professional, responsive, and helpful service throughout your insurance experience. Taking the time to answer questions, clearly explain coverage options, and help customers find insurance that fits their individual needs is a priority for our team. We truly appreciate your trust in Olha and Joanna Kierys State Farm Insurance Agency. We’ll be sure to share your kind words with her, and we look forward to assisting you with your future insurance needs!
Best regards,
Joanna Kierys State Farm Insurance Agent"
Trey Brooks
October 7, 2026
5
out of
5
rating by Trey Brooks
"Ola has been such a delight helping start and bundle my home and auto policies. She answered every question I had. Definitely recommend her if you need new insurance or shopping policies."
We responded:
"Thank you, Trey, for your wonderful review and recommendation! We’re so glad to hear that Ola made setting up and bundling your home and auto insurance policies a pleasant and straightforward experience. Taking the time to answer every question, explain coverage options, and help our customers make informed insurance decisions is very important to our team. We truly appreciate your trust in Ola and Joanna Kierys State Farm Insurance Agency, and we look forward to continuing to assist you with your insurance needs!
Best regards,
Joanna Kierys State Farm Insurance Agent"
Liliia Halan
October 7, 2026
5
out of
5
rating by Liliia Halan
"It was such a pleasure working with Victoria! She responds quickly and is a true professional. I highly recommend her!"
We responded:
"Thank you, Liliia, for your wonderful review and recommendation! We’re delighted to hear that Victoria provided such professional and responsive service while assisting you with your vehicle and homeowners insurance needs. Making the insurance process smooth, answering questions promptly, and helping our customers feel confident about their coverage are important priorities for our team. We truly appreciate your trust in Victoria and Joanna Kierys State Farm Insurance Agency, and we’ll be sure to share your kind words with her!
Best regards,
Joanna Kierys State Farm Insurance Agent"
Caitlyn Moens
October 7, 2026
5
out of
5
rating by Caitlyn Moens
"Olesia was very helpful and informative. I appreciated her help very much."
We responded:
"Thank you, Caitlyn, for your wonderful 5-stars review! We’re happy to hear that Olesia provided helpful and informative guidance with your vehicle insurance. Making sure our customers understand their coverage options and receive prompt, professional assistance is very important to our team. We truly appreciate your trust in Joanna Kierys State Farm Insurance Agency and will be sure to share your kind words with Olesia!
Best regards,
Joanna Kierys State Farm Insurance Agent"
Leonidiia Savenko
October 5, 2026
5
out of
5
rating by Leonidiia Savenko
"We had such a positive experience with Victoria. She helped our family with our car, home, and life insurance, and I’m very happy that we found her.
She is extremely friendly, patient, and professional. Victoria takes the time to listen and really understand your personal situation before recommending anything. I never felt rushed or pressured.
What I especially liked was how clearly she explained everything. Insurance can sometimes feel complicated, but with Victoria everything was easy to understand. She answered our questions in detail and made the entire process comfortable and stress-free.
She is a very positive person and truly cares about the people she works with. I would gladly recommend her to friends and family."
We responded:
"Thank you, Leonidiia, for your wonderful review and recommendation! We’re so happy to hear that Victoria provided such a positive experience for you and your family. Her patience, professionalism, and genuine care for customers reflect the personalized customer service we strive to provide at our agency. We believe insurance should be easy to understand, and we’re glad Victoria took the time to listen, answer your questions, and help you feel confident in your coverage decisions.
We truly appreciate you trusting Joanna Kierys State Farm Insurance Agency with your auto, home, and life insurance needs. Thank you for your kind words about Victoria and for recommending our team to your friends and family!
Best regards,
Joanna Kierys State Farm Insurance Agent"
The trucker’s Dream
October 5, 2026
5
out of
5
rating by The trucker’s Dream
"I had a great experience working with Victoriia Dolaichuk. We ended up getting our auto, home, and life insurance through her, but what impressed me most was the way she works with people.
Victoria is extremely polite, positive, and easy to talk to. The conversation never feels like you are just speaking with an insurance agent — it feels more like talking to someone you already know and trust. She really takes the time to understand your specific situation instead of giving generic recommendations.
She explained every detail clearly, answered all of my questions, and gave advice based on what actually made sense for our family. After speaking with her, I didn’t feel like I needed to call back or ask the same questions again because everything was explained so well.
Very professional, knowledgeable, and genuinely pleasant to work with. I would absolutely recommend Victoria to anyone looking for insurance."
We responded:
"Thank you so much for your thoughtful review and recommendation! We’re delighted to hear that Victoria provided such a positive and personalized insurance experience for your family. Taking the time to understand each customer’s unique needs, clearly explain coverage options, and provide knowledgeable insurance guidance is exactly the level of customer service we strive to deliver.
We’re especially happy that Victoria made you feel comfortable, confident, and well-informed throughout the process. We truly appreciate you trusting Joanna Kierys State Farm Insurance Agency with your auto, home, and life insurance needs. We’ll be sure to share your kind words with Victoria, and we look forward to continuing to assist you and your family!
Best regards,
Joanna Kierys State Farm Insurance Agent"
Tracy Calderon
October 5, 2026
5
out of
5
rating by Tracy Calderon
"Ola was amazing! She was extremely patient and she explained all of the policies perfectly. She sent over any documents that I needed and gave me the best insurance rates! She was efficient with her work and was beyond understanding and professional!"
We responded:
"Thank you, Tracy, for your thoughtful review! We’re delighted to hear that Ola provided such patient, professional, and efficient service. Taking the time to clearly explain insurance policies, provide the necessary documents, and make sure our customers understand their coverage is very important to us. We truly appreciate you trusting Ola and Joanna Kierys State Farm Insurance Agency with your vehicle and mortgage insurance needs. We’ll be sure to share your kind words with her!
Best regards,
Joanna Kierys State Farm Insurance Agent"
Halyna Kilyk
October 1, 2026
5
out of
5
rating by Halyna Kilyk
"Smoothest experience with Olha great service"
We responded:
"Thank you, Halyna, for your wonderful review! We’re so glad to hear that Olha made your insurance experience smooth and provided great service. Helping our customers manage multiple coverage needs while making the process simple and easy to understand is very important to us. We truly appreciate you trusting Olha and Joanna Kierys State Farm Insurance Agency with your vehicle, mortgage, and renters insurance needs!
Best regards,
Joanna Kierys State Farm Insurance Agent"
Deanna Hiatt
September 30, 2026
5
out of
5
rating by Deanna Hiatt
"Ola Fedynchuk was fantastic & efficient in making sure my policies were filed correctly. She was willing to answer questions and send reminders to verify I was getting what I needed. I highly recommend!"
We responded:
"Thank you, Deanna, for your thoughtful review and recommendation! We’re delighted to hear that Ola was efficient, attentive, and thorough in making sure your policies were handled correctly. Taking the time to answer questions, follow up, and help our customers stay informed about their vehicle insurance coverage is very important to us. We truly appreciate your trust in Ola and Joanna Kierys State Farm Insurance Agency!
Best regards,
Joanna Kierys State Farm Insurance Agent"
Jerome Vicha
September 30, 2026
5
out of
5
rating by Jerome Vicha
"Very pleasant and knowledgeable.
We went over our policies and found we needed to make a change.
Thank you."
We responded:
"Thank you, Jerome, for your thoughtful review! We’re glad your policy review was helpful and gave you the opportunity to make an important update to your coverage. Taking the time to review insurance policies, explain coverage, and make sure they continue to fit our customers’ needs is a priority for our team. We truly appreciate your trust in Joanna Kierys State Farm Insurance Agency!
Best regards,
Joanna Kierys State Farm Insurance Agent"
Volodumur Miskiv
September 28, 2026
5
out of
5
rating by Volodumur Miskiv
"Olga was amazing! She helped me with my auto insurance and made the whole process quick and easy. Very friendly, professional, and helpful. Great customer service — highly recommend Olga!"
We responded:
"Thank you, Volodymyr, for your wonderful review and recommendation! We’re delighted to hear that Olga made your auto insurance experience quick, easy, and straightforward. Providing knowledgeable guidance, professional service, and making sure our customers feel comfortable with their insurance coverage are very important to us. We truly appreciate your trust in Olga and Joanna Kierys State Farm Insurance Agency!
Best regards,
Joanna Kierys State Farm Insurance Agent"
Igor
September 23, 2026
5
out of
5
rating by Igor
"Excellent service! The insurance agent was very friendly and attentive. She explained everything clearly and helped resolve all issues. I am very satisfied with the service."
We responded:
"Thank you, Igor, for your wonderful review! We’re delighted to hear that you received friendly, attentive service and clear guidance throughout your vehicle insurance experience. Helping our customers understand their coverage, answering questions, and providing support through the claims process are very important to our team. We truly appreciate your trust in Joanna Kierys State Farm Insurance Agency and are always here whenever you need us!
Best regards,
Joanna Kierys State Farm Insurance Agent"
Ivan
September 21, 2026
5
out of
5
rating by Ivan
"⭐⭐⭐⭐⭐
I highly recommend this insurance agent! She explained everything very clearly, answered all of my questions, and offered me many different insurance options. I really appreciated how professional, helpful, and attentive she was throughout the entire process.
One of the biggest advantages for me is that she speaks Ukrainian. This is very important because my English is not very good, and being able to communicate in Ukrainian made everything much easier for me to understand.
This was the best service I have ever received from an insurance agent. She was very friendly, professional, and truly cared about helping me find the right option.
I definitely recommend her to anyone looking for a great insurance agent! ⭐⭐⭐⭐⭐"
We responded:
"Thank you so much, Ivan, for taking the time to share such a thoughtful review! We’re very happy to hear that you felt comfortable, well-informed, and supported throughout the insurance process. Clearly explaining coverage options, answering questions, and helping each customer understand their choices are very important to our team.
We’re especially glad that being able to communicate in Ukrainian made your experience easier and helped you feel confident in understanding your insurance options. Thank you for trusting our State Farm agency and for your wonderful recommendation. We truly appreciate your support!
Best regards,
Joanna Kierys State Farm Insurance Agent"
Daria Stepanova
September 18, 2026
5
out of
5
rating by Daria Stepanova
"Great and quick service with affordable prices, thanks to Olya she helped me with all my questions!"
We responded:
"Daria, thank you for your kind review! We're glad to hear that Olya provided quick and helpful service while addressing all your questions about insurance. At Joanna Kierys Chlystek Insurance Agency, we’re committed to offering excellent support to our customers. We appreciate your feedback and look forward to assisting you again!
Sincerely,
Joanna Kierys Chlystek State Farm Insurance Agent"
Idoc Word
September 18, 2026
5
out of
5
rating by Idoc Word
"Perfect communication!"
We responded:
"Thank you for your 5-star review! We’re so glad to hear that you had a great experience communicating with our team. Clear, responsive, and helpful service is an important part of making insurance easier for our customers. We truly appreciate your trust in our State Farm agency!
Best regards,
Joanna Kierys State Farm Insurance Agent"
LBR Trucking inc
September 17, 2026
5
out of
5
rating by LBR Trucking inc
"Відміннй сервіс. Всім рекомендую"
We responded:
"Щиро дякуємо за чудовий відгук та рекомендацію! Нам дуже приємно знати, що Ви задоволені сервісом у нашій State Farm агенції. Ми завжди прагнемо надавати професійну допомогу та якісне обслуговування з усіх питань страхування. Дякуємо за Вашу довіру!
З найкращими побажаннями,
Джоанна Кієрис Страхова агентка State Farm"
Nataliia Hovika
September 17, 2026
5
out of
5
rating by Nataliia Hovika
"We had such a great experience with this office! We worked mostly with Olha and Viktoriia, and they were both so friendly, helpful, and professional. They always took the time to explain everything clearly and in a way that was easy to understand, and they were always quick to respond whenever we had questions.
Highly recommend this office!"
We responded:
"Thank you so much, Nataliia, for your wonderful review and recommendation! We’re delighted to hear that Olha and Viktoriia provided you with friendly, professional, and responsive service. Taking the time to clearly explain your vehicle insurance options and making the process easy to understand is very important to our team. We truly appreciate your trust in our State Farm agency and look forward to continuing to assist you with your insurance needs.
Best regards,
Joanna Kierys State Farm Insurance Agent"
Stephen Black
September 16, 2026
1
out of
5
rating by Stephen Black
"I am leaving this review because I believe State Farm corporate needs to know about my experience with agent Joanna Kierys and her office.
I have been a loyal, paying State Farm customer for years. When I purchased my insurance through Joanna, I trusted that I was being given accurate, honest, and transparent information about my coverage and pricing. Unfortunately, I now have serious concerns about the information I was given and how my policy was handled.
I have called repeatedly for **WEEKS** trying to get answers and resolve this issue. Despite numerous attempts to reach her office, my calls were not returned, and I was unable to speak directly with Joanna. After years of loyalty and paying my premiums, I find it absolutely unacceptable that I could not even get my own insurance agent to return my calls when I was dealing with a serious problem.
Mistakes can happen. What matters is how you handle them afterward. In my experience, Joanna did not take responsibility, did not communicate with me, and did not provide the level of customer service I believe a State Farm agent should provide.
I feel extremely disappointed and let down by her as both a person and a professional. Based on my experience, I believe her handling of this situation demonstrated a serious lack of accountability, loyalty to her clients, and respect for a longtime paying customer.
I am not expecting special treatment or asking State Farm to simply take my side. I am asking State Farm corporate to **investigate what happened**—including the information I was given when the policy was sold, how the issue was handled, and why repeated attempts to contact my agent went unanswered.
When everything is going smoothly, being an insurance agent is easy. The real test is what happens when a customer has a serious problem. Unfortunately, when I needed my agent the most, I could not get her to communicate with me.
That experience has completely damaged my trust in Joanna Kierys and her agency. I believe I deserved far better treatment after years of being a loyal State Farm customer, and I sincerely hope someone at State Farm corporate takes the time to review this situation."
We responded:
"Stephen, thank you for sharing your concerns. Our customer service team had several conversations with you to review your questions and provide clarification regarding your policies. We're sorry to hear that you remain dissatisfied with your experience and appreciate your feedback.
Sincerely,
Joanna Kierys State Farm Insurance Agent"
Akberen Omerzhan
September 15, 2026
5
out of
5
rating by Akberen Omerzhan
"Ola was exceptionally professional throughout the entire process. She explained my car insurance options clearly. Answered every question with patience, and made sure I understood my coverage. What impressed me most was her thoughtful follow-up, she checked in at the right times, remembered the details we had discussed and made me feel that she truly cared about finding the right policy for me. Working with Ola was a wonderful experience, and I highly recommend her."
We responded:
"Thank you, Akberen, for your thoughtful 5-star review and recommendation! We’re delighted to hear that Ola provided such professional and attentive service throughout your car insurance experience. Taking the time to clearly explain coverage options, patiently answer questions, and follow up with each customer is an important part of how we approach insurance. We’re especially glad Ola helped you feel confident and well-informed about your coverage. We truly appreciate your trust in Ola and Joanna Kierys State Farm Insurance Agency!
Best regards,
Joanna Kierys State Farm Insurance Agent"
Osman Latipov
September 10, 2026
5
out of
5
rating by Osman Latipov
"Olya is a true professional,I highly recommend her."
We responded:
"Thank you, Osman, for your 5-star review and recommendation! We’re happy to hear that Olya provided you with professional and responsive service for your vehicle insurance. We truly appreciate your trust in our agency and look forward to continuing to assist you with your insurance needs.
Best regards,
Joanna Kierys State Farm Insurance Agent"